#: locale=es
## Hotspot
### Tooltip
HotspotPanoramaOverlayArea_7785BD4E_6072_8138_41AB_D272C178FA13.toolTip = 1. Entrance
HotspotPanoramaOverlayArea_3DE81B8A_2E1A_B255_41A6_D8C6D58CB738.toolTip = 10. Hall Hospitalization
HotspotPanoramaOverlayArea_3FB96F3E_2E37_52AD_4191_639BED086EAD.toolTip = 11. 1st floor
HotspotPanoramaOverlayArea_37786336_2673_F978_41B7_32071AF68869.toolTip = 12. Reception
HotspotPanoramaOverlayArea_79B01781_61ED_E843_41C8_19FE1AA00F7B.toolTip = 13. Exit
HotspotPanoramaOverlayArea_77F93FD1_6194_17C3_41B1_13FD5873F408.toolTip = 14. Exit
HotspotPanoramaOverlayArea_773C5AAC_6194_1841_41A7_25F56F8289E4.toolTip = 2. Reception
HotspotPanoramaOverlayArea_76289A97_61EC_384F_41B7_C57AD94574C6.toolTip = 3. Entrance waiting room
HotspotPanoramaOverlayArea_785777FF_61F3_F7BF_41D6_B18ED90F5BBA.toolTip = 4. Consultation room
HotspotPanoramaOverlayArea_7CC8BC01_619C_1843_41C4_75EE797984BB.toolTip = 5. Entrance waiting room
HotspotPanoramaOverlayArea_78074C32_61EC_3841_41C0_416512672DE9.toolTip = 6. Reception
HotspotPanoramaOverlayArea_365E1632_2672_1B78_41A0_BB57D5A19F26.toolTip = 7. 2nd floor
HotspotPanoramaOverlayArea_3FB6C2EE_2E35_53AD_41C0_C80413D46C25.toolTip = 8. 2nd floor
HotspotPanoramaOverlayArea_3FF2052E_2E3D_D6AD_41C1_CEAAC139C4C0.toolTip = 9. Hospitalization admissions
## Media
### Audio
audiores_57E100EB_5800_2CC8_41C8_F9BA7005D7D6.mp3Url = media/audio_549688BF_5800_3B48_41C3_2C88DEA8B9CF_es.mp3
audiores_56642D0C_5800_7548_41C3_E2420AC569A8.mp3Url = media/audio_57822891_5800_1B58_41C0_C22B14D62044_es.mp3
audiores_57E1B32D_5800_2D48_4152_CDEC00DD11D2.mp3Url = media/audio_57ECFDA9_5800_7548_41B1_3C0001FDA5B2_es.mp3
### Título
photo_56C21126_5800_2D78_41A4_57913B177529.label = 10-100
photo_561695D6_5800_14D8_41D0_238019DB3882.label = 11-100
photo_5652F227_5800_6F78_41CC_0E58165E1179.label = 12-100
photo_506AE3E0_5800_6CF8_41CB_29DC1AC0A39E.label = 2-100
photo_56808D3D_5800_1548_41C7_61FE35AC38E1.label = 3-100
photo_5048A966_5800_1DF8_4154_3DE613510F8A.label = 4-100
photo_56B1E419_5800_EB48_41AC_1171D9189135.label = 5-100
photo_5693815A_5801_EDC8_41BD_C057CD85751F.label = 7-100
photo_51D4CEBD_5800_1748_41C8_9EAC7D130451.label = 8-100
photo_57E5086C_5800_1BC8_41A7_37141D56D6F9.label = 9-100
photo_3BB5E62B_2800_1748_41B0_83FD7836A6E3.label = Captura de pantalla 2022-07-22 a la(s) 11.25.21 p. m.
photo_3B52B9C3_2800_1D38_419A_F9266517E555.label = Captura de pantalla 2022-07-22 a la(s) 11.38.11 p. m.
panorama_3703773A_2E0A_B2B5_41C5_74BAB3C7D748.label = Consultorio Gato
panorama_26B30976_3FD7_E340_41C2_3CAE5F353728.label = Hall Hospitalization
panorama_28B43EE5_3FD9_E140_41BB_5ED06072BA1B.label = Hospitalization
panorama_2CA1A2EF_2652_78E8_4197_ED1251F339F6.label = Ingreso
photo_70E5B165_443F_7458_41B5_868FD8F7DD5E.label = Music
panorama_378D71D6_2FF7_D1FD_41C0_263E6699EEEB.label = Reception
panorama_374F0C1E_2FF5_B66D_419B_6A5CFF0F58AE.label = Sala Gato
panorama_37DFC51D_2FF5_566F_41B0_D45BA39EE8F2.label = Sala Perro
panorama_752D9087_61CF_7F28_41D4_DEDBD9AA218E.label = Ubicación Petplus
photo_308EDB99_3FB9_E7C0_41C8_0D772B2615FB.label = __1
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photo_2AD278DE_3FF6_2140_41B6_8CEDD7C460CD.label = __15
photo_756BEDAA_40BA_E3C0_41CC_516268C8AA47.label = __16
photo_57D7421A_474B_59DC_41CC_10C0081288B8.label = __17
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photo_2FD17A2F_3FBA_60C0_4163_993B6C629981.label = __2
photo_2EF1D2AA_3FBE_21C0_41AA_DBA53B6B46D2.label = __3
photo_2EC70B7D_3FBE_6740_418D_9CF76E06E569.label = __4
photo_2E973570_3FBA_2340_41A4_985AFCE86661.label = __5
photo_2F456A56_3FBA_6140_41C7_8E7EAFCC83B7.label = __6
photo_2E30FE99_3FB9_E1C0_41CB_13DDCB307F7E.label = __7
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photo_2E238099_3FB9_E1C0_41C0_7E2ED5E96E46.label = __8
photo_71D2D78F_40B6_2FC0_41B6_CA1E4224A5AB.label = __9
## Skin
### Botón
Button_3343C985_2E1A_BE5F_41AE_519BB739089A_mobile.label = Floor 1
Button_3343C985_2E1A_BE5F_41AE_519BB739089A.label = Floor 1
Button_0F624E9D_2E75_526F_41BF_D54C4A01E2E5.label = Floor 2
Button_323509AE_2E17_D1AD_418D_30D2B2FE2235_mobile.label = Floor 2
### Menú Desplegable
DropDown_32D9F51D_2E7A_B66F_41BF_F4CF462A3836.label = Enter the floor
## Tour
### Descripción
### Título
tour.name = Sala Cat Friendly - Royal Canin
## Ventana
### Cuerpo
htmlText_7B1BA159_61FC_E8C3_41C2_20EE50086631.html = Cats feel the most vulnerable when they are on the floor or at ground level, as their natural instinct is to find a higher advantage point where they can rest and observe safely. Cats also need to protect each other: they are not social animals by nature, so direct eye contact between cats should be avoided, and there needs to be effective sneeze barriers to help prevent the spread of infectious diseases. It is also recommended to have blankets available so that the owner can cover the crate. These blankets are covered with feline pheromones to help the cat feel more relaxed.
Cats should be hospitalized in a room that is physically separate from the dogs room (i.e., two separate rooms). This greatly reduces the stress on hospitalized cats.
If you cannot make this separation, within the hospital room ideally barriers should be used to prevent cats from seeing dogs and vice versa; the best solution is to have some type of barrier between a dog and cat section of the room.
Consultation room should be stocked with all equipment necessary to work with feline patients, avoiding having to leave the room to look for missing material. All material (e.g., stethoscope, thermometer, etc.) should be cleaned between uses, not only to reduce the transmission of diseases, but also to avoid the persistence of odor from one patient to another. Whenever possible, one of the consultation rooms can be set aside for cats only.
Once in the office, while the veterinarian spends all the time necessary to obtain the medical history by talking to the owner, the cat should be left in an open carrier to adjust and, if possible, to go out on its own initiative.
Ideally, in addition to having a place to hide, providing facilities for a cat to sit high will also improve welfare. This can be in the form of a shelf in the cage, a box in which the cat can hide or sit on top of, or perhaps even a cat cage (e.g., a small wire cat basket) open sideways so the cat can go in to hide or sit on top.
Providing for the cat to hide is a very important welfare consideration: a 'sack bed', an 'igloo bed' or simply a cardboard box with appropriate high sides are examples of this. If a cat has the ability to hide in its cage, this will significantly reduce stress and improve wellbeing.
If sufficient space is available, placing a food display with a reduced, exclusive and high quality product range, as well as appropriate toys and "good" cat carriers is a great added value. Thus, the customer can take advantage of the waiting time, being in a pleasant space, to learn more about the services of the clinic.
As much as possible, make a mix of wet and dry food, in order to encourage the purchase of wet food.
It is important that hospital cages for cats be secure and leak-proof. They should be constructed of solid material that is easy to clean and disinfect. Plastic and fiberglass are warmer to the touch than metal, although insulated metal cages can overcome this problem.
The walls, floor and ceiling of the cages should be solid and opaque (to provide an effective barrier against sight and sneezing) and easy to clean.
The front of the cage can be wire mesh, glass or plastic, but should allow easy viewing of the inside of the cage. Glass or clear plastic fronts have the advantage of providing a barrier against sneezing and the bottom half of the door can be translucent, which provides a visual barrier for the cat that can reduce stress.
Segregation of the waiting room, with a dedicated cat area, is important, because even with dedicated cat consultation times, it is often difficult to avoid having dogs and cats in the waiting room at the same time.
Therefore, the first principle is to have separate areas for dog clients and cat clients. These two areas should be separated by a visual barrier to prevent cats from seeing dogs and vice versa.
Special soothing cat music can be played at a low volume.
The cat is a very sensitive animal to what it sees (e.g., other cats, other pets), hears (e.g., voices, equipment noise, doorbells) and smells (e.g., perfumes, disinfectants, alcohol); it is important to pay attention to these details to reduce anxiety.
Pheromone diffusers can be a useful addition to the waiting room: if used in conjunction with other measures to make the waiting room cat friendly, they can help reduce stress.
The cat is a very sensitive animal to what it sees (e.g., other cats, other pets), hears (e.g., voices, equipment noise, doorbells) and smells (e.g., perfumes, disinfectants, alcohol); it is important to pay attention to these details to reduce anxiety.
Pheromone diffusers can be a useful addition to the waiting room: if used in conjunction with other measures to make the waiting room cat friendly, they can help reduce stress.
The cat is an animal that is attached to its home environment and it is rare that it abandons it by its own choice.
When a cat is forced to stay in an unfamiliar environment, it creates a situation of uncertainty regarding its safety, causing anxiety and distress. This is important, as some owners feel that it is worse for their cat to have a traumatic experience at the clinic than the lack of veterinary care. When the veterinary clinic maintains an approach aimed at creating a cat-friendly environment and utilizes proper handling techniques, it not only promotes cat care and veterinary care, but it also makes working with these patients safer and more rewarding for the veterinary team.
The consultation room is the privileged place to establish the link with nutrition. Have a small linear with the main references in draft format to facilitate the prescription.
The size of the cage is an important criterion: a larger size allows greater flexibility in layout, greater separation of resources (bedding, waterer, feeder and litter box), greater freedom and choice for the cat and therefore greatly helps to reduce stress during hospitalization.
The floor surface area is the most important factor in cage size, but height is also an important consideration, as cages with a greater height allow shelves, boxes or carriers to be placed in the cage, providing a place for the cat to sit on the floor of the cage.
The size of the cage is an important criterion: a larger size allows greater flexibility in layout, greater separation of resources (bedding, waterer, feeder and litter box), greater freedom and choice for the cat and therefore greatly helps to reduce stress during hospitalization.
The floor surface area is the most important factor in cage size, but height is also an important consideration, as cages with a greater height allow shelves, boxes or carriers to be placed in the cage, providing a place for the cat to sit on the floor of the cage.
There is no rule that says all cats must be examined on a stainless steel table; many cats are more comfortable in their own carrier (by removing a top), pet owner’s arms, on the floor, on a shelf, on a window ledge, in a box or basket, or even on the same scale where they have been weighed. The surface of the examination table can be covered with some washable non-slip material, placing, for example, a bath mat, soft towels on the table to increase the cat's grip and provide a smoother surface. In many cases it is convenient to use different exploration tables than the traditional ones, such as gyms or custom-made tables with different shapes.
Rewards (asking the owner's permission) such as toys and food can be used to reward good behavior, but it is always preferable to ignore rather than correct bad behavior.
The patient's chart should always record information about the management, indicating the technique that worked best as well as anything to avoid. In order not to be in a hurry attending to a cat with stress or anxiety it is helpful to set aside more time for consultations for these types of patients.
There should be at least one consultation room dedicated exclusively or primarily to feline use; this helps to avoid dog odor in the room and may reduce cat anxiety.
Upon entering the clinic, the owner should feel welcomed with visible signs that the veterinary team cares for the cats; e.g., posters with cats, photos showing clinic staff with cats, and cat-specific information can be posted.
All clinic staff interacting with the cat should be familiar with the cat's general care, behavior, handling, medical and surgical needs, as well as the different cat breeds. Special training sessions on diabetes, obesity prevention and treatment, kittens, etc. can be held at the clinic.
When owners need to speak to a staff member at the reception desk, this sometimes means that the cat must be placed in its carrier on the floor. This is not good for the cat and can significantly increase their sense of vulnerability and anxiety.
Having a low level reception desk or an area that is on a lower level will provide the opportunity to place cat carriers on the reception desk itself. Alternatively, a shelf can be provided next to the reception desk to temporarily place the cat carrier and cat owners can be encouraged to use it.
Cuando los propietarios necesitan hablar con un miembro del personal en el mostrador de recepción, esto a veces significa que el gato debe colocarse en su transportador en el suelo. Esto no es bueno para el gato y puede aumentar significativamente su sensación de vulnerabilidad y ansiedad.
Tener un mostrador de recepción de bajo nivel, o un área que esté en un nivel más bajo, brindaría la oportunidad de colocar transportadores para gatos en el mismo mostrador de recepción.
Alternativamente, se puede proporcionar un estante al lado del mostrador de recepción para colocar temporalmente el transportador de gatos y se puede alentar a los dueños de gatos a que lo usen.
Los gatos se sienten más vulnerables a nivel del piso/suelo, ya que su instinto natural es encontrar un punto de vista más alto donde puedan descansar y observar con relativa seguridad.
Los gatos también deben protegerse unos de otros: no son animales sociales por naturaleza, por lo que se debe evitar el contacto visual directo entre gatos, y es necesario que haya barreras efectivas contra los estornudos para ayudar a prevenir la propagación de enfermedades infecciosas.
También se recomienda tener mantas disponibles para que el dueño pueda tapar el guacal. Estas, cubiertas con feromonas felinas para ayudar al gato a sentirse más relajado.
Al entrar en la clínica, el propietario debe sentirse bien recibido con muestras visibles de que el equipo veterinario cuida a los gatos; p.ej., se pueden colocar carteles con gatos, fotos que muestren al personal de la clínica con gatos e información específica sobre el gato.
Todo el personal de la clínica que interaccione con el gato debe conocer sus cuidados generales, comportamiento, manejo, necesidades médicas y quirúrgicas, así como las diferentes razas felinas. En la clínica se pueden realizar sesiones especiales formativas sobre diabetes, prevención y tratamiento de la obesidad, sobre “gatitos”, etc.
Cuando los propietarios necesitan hablar con un miembro del personal en el mostrador de recepción, esto a veces significa que el gato debe colocarse en su transportador en el suelo. Esto no es bueno para el gato y puede aumentar significativamente su sensación de vulnerabilidad y ansiedad.
Tener un mostrador de recepción de bajo nivel, o un área que esté en un nivel más bajo, brindara la oportunidad de colocar transportadores para gatos en el mismo mostrador de recepción.
Alternativamente, se puede proporcionar un estante al lado del mostrador de recepción para colocar temporalmente el transportador de gatos y se puede alentar a los dueños de gatos a que lo usen.
Debe haber al menos una sala de consulta dedicada exclusiva o principalmente al uso felino; esto ayuda a evitar el olor de los perros en la sala y puede reducir la ansiedad del gato.
El gato es un animal muy sensible a lo que ve (p.ej., otros gatos, otras mascotas), oye (p.ej., voces, ruido del material, timbres) y huele (p.ej., perfumes, desinfectantes, alcohol); siendo importante prestar atención a estos detalles para reducir la ansiedad.
La consulta debe estar provista de todo el equipamiento necesario para trabajar con el paciente felino, evitando tener que abandonar el lugar para buscar el material que falte. Todo el material (p.ej., fonendoscopio, termómetro, etc.) se debe limpiar entre usos, no solo para reducir la transmisión de enfermedades, sino también para evitar que persista el olor de un paciente a otro. En la medida de lo posible, se puede reservar una de las consultas para atender exclusivamente a gatos.
Una vez en la consulta, mientras el veterinario dedica todo el tiempo necesario a obtener la historia clínica hablando con el propietario, se debe dejar al gato con el transportín abierto para adaptarse, y si es posible, para que salga por propia iniciativa.
La sala de consulta es el lugar privilegiado para establecer el vínculo con la nutrición. Tener un pequeño lineal con las principales referencias en formato de reclutamiento para facilitar la prescripción.
La segregación de la sala de espera, con un área dedicada a los gatos, es importante, porque incluso con tiempos de consulta dedicados a los gatos, a menudo es difícil evitar tener perros y gatos en la sala de espera al mismo tiempo.
Por lo tanto, el primer principio es tener áreas separadas para clientes de perros y clientes de gatos. Estas dos áreas deben estar separadas por una barrera visual para evitar que los gatos vean a los perros y viceversa.
Los gatos se sienten más vulnerables a nivel del piso/suelo, ya que su instinto natural es encontrar un punto de vista más alto donde puedan descansar y observar con relativa seguridad.
Los gatos también deben protegerse unos de otros: no son animales sociales por naturaleza, por lo que se debe evitar el contacto visual directo entre gatos, y es necesario que haya barreras efectivas contra los estornudos para ayudar a prevenir la propagación de enfermedades infecciosas.
También se recomienda tener mantas disponibles para que el dueño pueda tapar el guacal. Estas, cubiertas con feromonas felinas para ayudar al gato a sentirse más relajado.
No hay ninguna norma que diga que todos los gatos se deban explorar encima de una mesa de acero inoxidable; muchos gatos se sienten más cómodos en su propio transportín (desmontando la parte superior), en brazos, en el suelo, en una estantería, en la repisa de una ventana, en una caja o cesta, o incluso en la misma báscula donde se han pesado. La superficie de la mesa de exploración se puede cubrir con algún material lavable antideslizante, colocando, por ejemplo, una alfombrilla de baño, toallas suaves sobre la mesa para aumentar el agarre del gato y proporcionar una superficie más suave.. En muchos casos es conveniente utilizar mesas de exploración diferentes a las tradicionales, como gimnasios o mesas hechas a medida con diferentes formas.
Se pueden utilizar recompensas (pidiendo permiso al propietario), como juguetes o comida para premiar el buen comportamiento del gato, siendo siempre preferible ignorar que corregir el mal comportamiento.
En la ficha del paciente siempre se debe registrar información sobre el manejo, indicando la técnica que mejor funcionó así como todo lo que se deba evitar. Para no tener prisa atendiendo a un gato con estrés o ansiedad es útil reservar más tiempo para las consultas de este tipo de pacientes.
Regardless of whether there is a separate cat room, cats should be hospitalized in a quiet, relaxed and comfortable environment. Noise should be kept to a minimum and very bright strong lighting should be avoided unless there are times when it is absolutely necessary.
Cats should not be able to see each other (or other animals) again to reduce stress. A configuration where there is a single bank of cages on one wall is ideal (no cages in front).
Si se dispone del espacio suficiente, colocar un expositor de alimento con una gama de productos reducida, exclusiva y de elevada calidad, así como juguetes apropiados y transportines “buenos” para gatos es un gran valor añadido. Así, el cliente puede aprovechar el tiempo de espera, estando en un espacio agradable, para conocer más sobre los servicios de la clínica.
En lo posible hacer mix de alimento húmedo y seco, con el fin incentivar la compra del alimento húmedo.